Questori Privacy Policy
We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. That’s the basic purpose of this Privacy Policy.
Questori is a social media app that has many of the basic features and functions you would expect from a social media experience. The main difference is that we’ve designed Questori to get you off the sofa and out in the real world doing things with friends. To this end, all your “posts” in Questori are assigned geo-coordinates (latitude and longitude) to tie them to physical real-world location.
The basic building block of Questori is the Stori, our version of a “post”. You can post a picture or a video plus some text, and that is pinned on the map of the Earth. The more advanced capability of Questori is the Quest, which is an event tied to a physical location, often at a specific time and date. Quests can be as simple as a collection of Stories that are tied to a group of people at an event, or as advanced as a planning wizard that helps you coordinate with a group to determine Who will be attending, Where and When the Quest will take place, and if there is a cost to the event, a Budget will be shared to ensure expectations are correct.
Questori needs certain information from you in order to power Quests and Stories. That includes your contact information and the contact information of other participants in a Quest. And it includes the physical location of the Quest, and of Stories pinned on the map. Below is a summary, and then details of the Privacy Policy for your review.
Summary
You should read this policy in full, but here are a few key things we hope you take away from it:
Questori is public and your Stories are immediately viewable and searchable by anyone around the world who joins Questori. We give you non-public ways to communicate on Questori too, through private or group shared Stories and Quests.
When you use Questori, even if you’re just consuming Stories or participating in Quests, we receive some personal information from you like the type of device you’re using and your IP address. In order to create an account, you must share additional information with us like your name, email address, phone number, Location, GPS coordinates, etc… And you may choose to share additional information such as your contact list, birthday, and various preferences. We use this information for things like keeping your account secure and showing you more relevant Stories, people to follow, and events.
We do not track your web browsing or app usage activity outside of the Questori app, and we do not sell your app usage activity data to third parties.
In addition to information you share with us, we may use activity when within the Questori app such as your Stories, content you’ve consumed, Liked, or Shared, and other information to determine what topics you’re interested in, the languages you speak, your location, and other signals to show you more relevant content. We give you transparency into that information, and you can modify or correct it at any time.
Should you give Questori your NEAR Wallet address, available in your account settings, we also will automatically generate a Non-Fungible Token (NFT), which is a smart contract that certifies that you were the author of the content, and that the post’s geo-location is part of that smart contract. Our NFTs are then pushed through to your NEAR Wallet, and all NFTs are posted to Questori’s World Object Store, https://worldos.earth/, which indexes our geo-tagged NFTs. For absolute clarity, NFTs are always public, and cannot be hidden, which is the very nature of that technology. So we don’t generate NFTs on posts that are created as Private or shared only to a group or your friends when published, only Stories that are marked as Public at the time of creation are given an NFT and will show up in the World Object Store.
If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You can contact us at any time: feedback@questori.com
Privacy Policy
Information You Share With Us
We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on Questori. When you choose to share the information below with us, we collect and use it to operate our services.
1.1
Basic Account Information
You don’t have to create an account to use some of our service features. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On Questori this includes your Display Name (e.g. Bill Smith), a password, a phone number and an email address, and you must share your location via your phone’s location services in order to make use of our service, since it inherently is location-based. Your display name are always public.
1.2
Public Information
Most activity on Questori is public, including your profile information, your time zone and language, when you created your account, and your Public Stories and certain information about your Stories like the date, time. Questori is inherently a location-based publishing platform, so you will need to publish your location at the latitude/longitude level in your Stories and Quests. The groups you create, people you follow and who follows you, and Stories you Like or share, or comments you make may also be public depending on in-app sharing permissions associated with the Stori, Quest or Group. Information posted about you by other people who use our services may also be public. For example, other people may mention you in a Stori or Quest.
You are responsible for your Stories, Quests and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information. If you update your public information on Questori, such as by deleting a Stori or deactivating your account, we will reflect your updated content on Questori apps, websites and APIs.
By publicly posting content when you create Stories and Quests, you are directing us to disclose that information as broadly as possible, including through our APIs, and directing those accessing the information through our APIs to do the same. To facilitate the fast global dissemination of Stories and Quests to people around the world, we use technology like application programming interfaces (APIs) and embeds to make that information available to websites, apps, and others for their use.
If you’ve provided your NEAR Wallet ID, we also generate NFTs via Questori’s own World Object Store, and NFTs are discoverable via the WorldOS.earth website. NFTs are only generated when Stories are tied to a NEAR Wallet ID, and when the Stori is created as a Public Stori.
1.3
Contact Information and Address Books
We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use your contact information to enable certain account features (for example, for login verification to Questori via SMS), and to send you information about our services, and to personalize our services, including via advertising within our app. When you provide us with your phone number, you agree to receive text messages from Questori to that number as your country’s laws allow. Questori only sends you SMS messages as part of the functionality of the app, not to send you marketing. Questori may use your contact information to market to you as your country’s laws allow, and to help others find your account. You can use your settings for email and mobile notifications to control notifications you receive from Questori. You can also unsubscribe from a notification by following the instructions contained within the notification.
You can choose to upload and sync your address book on Questori so that we can help you find and connect with people you know and help others find and connect with you. We may also use this information to better recommend content to you and others.
You may be allowed to sign up for Questori with an account from another service like Google, or Facebook, or connect your Questori account to these other services. If you do, we will use information from that service, including your email address, friends, or contacts list, to recommend other accounts or content to you or to recommend your account or content to others. You can control whether your Questori account is discoverable by email through your account settings.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
1.4
Private Messages and Non-Public Communications
We provide certain features that let you communicate more privately or control who sees your content. For example, you can privately share Stories or Quests to individuals or groups. When you use a Stori or Quest to communicate with others privately using Questori's built-in features, we will store and process your information related to your sharing and may scan those communications for security purposes, and store them for your own use later. This may include link scanning for malicious content, link shortening short URLs, detection of spam, abuse and prohibited images, and use of reported issues. We may also use information about whom you have shared privately with and when to better understand the use of our services, to protect the safety and integrity of our platform, and to show more relevant content within the app. Note that if you interact in a way that would ordinarily be public with Questori content shared with you via Private Stori or Quest, for instance by liking a Stori or Quest, those interactions may be public. When you use features like Private Stories or Quests to communicate, remember that recipients have their own copy of your communications on Questori - even if you delete your copy of those messages from your account - which they may duplicate, store, or re-share.
1.5
Payment Information
You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, in order to purchase advertising or other offerings provided as part of our services.
1.6
How You Control the Information You Share with Us
Questori’s sharing settings let you decide:
Whether your Stories and Quests are publicly available on Questori
Whether you upload your address book to Questori for storage and use
Whether you want to friend, follow, block, unfriend or unfollow other Questori accounts
Additional Information We Receive About You
We receive certain information when you use our services or other websites or mobile applications that include our content. Like the information you share with us, we use the data below to operate our services.
Location Information, Links, Cookies, Log Data, Data from Technology Partners, Developers, Other Third Parties and Affiliates, Personalizing Across Your Devices, and How You Control Additional Information We Receive
2.1
Location Information
We require information about your signup and current location, which we get from signals such as your IP address, that you report yourself, or via device settings, to securely and reliably set up and maintain your account and to provide our services to you.
Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used Questori - to operate or personalize our services including with more relevant content like local trends, stories, and suggestions for people, places and groups to follow.
2.2
Links
In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails and text messages we send you.
If you click on an external link on our services, that website operator might figure out that you came from Questori, along with other information associated with the link you clicked. They may also collect other personal data from you, such as cookie identifiers or your IP address.
2.3
Cookies
A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for some parts of our services. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security, personalizing the content we show you including ads, and remembering your language preferences.
2.4
Log Data
We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service that includes Questori content, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms (including those not submitted as queries), and cookie information. We also receive Log Data when you click on, view, or interact with links on our services. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads and to improve the effectiveness of our own marketing.
We may use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, how old you are, and what languages you speak. This helps us better promote and design our services for you and personalize the content we show you.
2.5
Advertisers and Other Ad Partners
At some point we may show advertising on Questori, and if so it will be because that advertising revenue allows us to support and improve our services. We may use the information described in this Privacy Policy to help make advertising more relevant to you, to measure its effectiveness, and to help recognize your devices to serve you ads on Questori.
2.6
Developers
If you access our APIs, we process your personal data to help provide our services. You can update your data by contacting us directly as described in this Privacy Policy.
2.7
Other Third Parties and Affiliates
We may receive information about you from third parties, such as others on Questori, partners who help us evaluate the safety and quality of content on our platform, our corporate affiliates, and other services you link to your Questori account.
If we offer such services, you may choose to connect your Questori account to accounts on another service, and that other service may send us information about your account on that service. We would use the information we receive to provide you features like cross-posting or cross-service authentication, and to operate our services.
2.8
Personalizing Based On Your Inferred Identity
When you log into Questori on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. Subject to your settings, we may also associate your account with browsers or devices other than those you use to log into Questori (or associate your logged-out device or browser with other browsers or devices). When you provide other information to Questori, including an email address or phone number, we associate that information with your Questori account. Subject to your settings, we may also use this information in order to infer other information about your identity, for example by associating your account with hashes of email addresses that share common components with the email address you have provided to Questori. We do this to operate and personalize our services.
Information We Share and Disclose
As noted above, Questori is designed to broadly and instantly disseminate information you share publicly through our services.
3.1
Sharing You Control
When you invite people to join Questori, we will send them messages over email and/or SMS messages. When you use a NEAR Wallet, and we generate an NFT, we push the NFT into your NEAR Wallet, and we index and make visible the content of the NFT via the Worldos.earth website. When you create a Quest or Stori on the app, and share it with specific users or publicly, we share based on your settings.
3.2
Service Providers
Questori does not rent, sell or share your personal data with non-affiliated third parties without your consent. The company may, however, share data with trusted third-party service providers and contractors who provide certain services for us, The services provided by these third-party service providers and contractors include: a) cloud computer, data storage and file storage providers, b) email marketing providers, c) website and b2b sales analytics providers, d) customer relationship management, contact database vendors, data hygiene vendors, survey vendors and project management software providers, e) customer billing systems vendors, f) login authentication providers to ensure that the logins to our systems are working efficiently, g) outsourced computer programmers helping ensure our systems are operating properly, h) auditing, debugging and security vendors. These agents work on our behalf and use data only as directed by us under written agreements which outline how they may use such data and require that such third-party agents provide at least the same level of privacy protection as we do.
3.3
Law, Harm, and the Public Interest
Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, share, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data.
3.4
Affiliates and Change of Ownership
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services.
3.5
Non-Personal Information
We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a Stori or Quest, demographics, the number of people who clicked on a particular link or voted on a poll in a Stori or Quest (even if only one did), the topics that people are posting about in a particular location, and some inferred interests.
Managing Your Personal Information With Us
You control the personal data you share with us. You can access or change this data at any time. You can also deactivate or delete your account. We also provide you tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to Questori. And we make the data you shared through our services portable and provide easy ways for you to contact us. Please note, to help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with deletion, portability, or other related requests.
4.1
Accessing or Changing Your Personal Data
If you have registered an account on Questori, we provide you with account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account.
4.2
Deletion
When deleted, your Questori account, including your display name, username, and public profile, will no longer be viewable on Questori.com, Questori for iOS, and Questori for Android (when available). For up to 365 days after deactivation it may still be possible to restore your Questori account if it was accidentally or wrongfully deactivated, but there is no guarantee that it will be available.
Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and public Stories and Quests, even after you have deleted the information from our services or deactivated your account.
4.3
Object, Restrict, or Withdraw Consent
When you are logged into your Questori account, you can manage your privacy settings and other account features at any time. It may take a short amount of time for privacy settings to be fully reflected throughout our systems.
4.4
Additional Information or Assistance
The data controller responsible for your personal data is Questori, LLC. with an address of:
Questori, LLC.
Attn: Privacy Policy Inquiry
37 Powel Ave
Newport, RI 02840
Children and Our Services
Our services are not directed to children, and you may not use our services if you are under the age of 12. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://questori.com/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you within Questori.com, Questori for iOS, or Questori for Android (when available), via a Questori owned and operated Questori account (for example @QuestoriSupport), or by sending an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Effective:June 06, 2023